活動詳情

Overview:


In the new business normal, staff need to see their leaders as performance coaches, who can effectively lead teams in the long term. Conventionally, performance management focuses on reviewing staff based on past performance once or twice a year. However, with current workforce dynamics, effective performance coaching has evolved from this approach to more frequent engagement, including informal methods. This session aims to provide practical advice to improve the coaching process for leaders.



Course Outline:


  1. Explore the challenges and benefits of new management approaches​.
  2. Recap the essential role of a manager​.
  3. Effective feedback skills.
  4. How to deal with emotional staff.​
  5. Performance consultation – a logical way for staff to understand the standards of excellence.



Key Takeaways:


· Mindset (paradigm shift): to shift from performance management to performance coaching.

· Break the old management mindset of 'working equals performing' and 'seeing is believing'.

· Explore techniques on giving feedback that will motivate employees when communicating their expected performance.

· Increase effective communication and influence as a leader.



Who Should Attend:


Managers / business leaders

演講嘉賓

  • Jetta Chan (Trainer Partner, PERSOLKELLY Consulting)

    Jetta Chan

    Trainer Partner, PERSOLKELLY Consulting

    Jetta Chan is an experienced trainer and facilitator who has over 15 years of working experiences in both in-house and training consultancy firm. He was the Head of Training and Talent Development for some world-famous Swiss watch-making and Jewelry group & brands, leading teams of training professionals in Greater China & North Asia regions. During his consultancy career, he has conducted a very wide range of management trainings for various industries such as Retail, Finance, Professional Services, FMCG, Education, Government & NGOs etc

    Jetta extensive exposure in different training arenas shapes himself with sound training acumen. He has solid experiences in designing and delivering programs in the areas of Communication with influence, Leadership, Luxury Retail, Sales & Services, Business Presentation, Team Building, Self-Development, Public Speaking and other soft skills.

    Over the years, Jetta has equipped himself with excellent training and facilitation skills by getting variety types of tools such as Design Thinking, Everything DiSC®, NLP, Coaching, Active Reviewing, Enneagram etc. He is experienced in using different training methods, such as role play and experiential activities, to facilitate the learning process. He is often regarded by his trainees as a knowledgeable, fun and inspired trainer who engages the classes very well to achieve concrete learnings for usage in daily work and life.

    Language: Fluent in English, Cantonese & Mandarin.

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票務信息

Free Ticket
標準價格 免費門票

Terms & Conditions

Before registration, please make sure you read through and agree to the terms & conditions below.


1. Acceptance of enrollment is subject to the discretion of PERSOLKELLY Consulting.

2. All tickets are non-transferable to other individuals. No changes are to be made once the enrollment is confirmed.

3. Acceptance of enrolments will be on a first-come-first-served basis.

4. To guarantee the learning effectiveness of all participants, the maximum capacity will be 80.

5. PERSOLKELLY Consulting has the right to cancel the class under special circumstances. 

6. PERSOLKELLY Consulting reserves the right to make alterations regarding the course details.



Personal Data Collection Statement


A. The personal data of applicants are collected and kept for purposes of the processing of applications of course enrolment and course analysis.

B. The personal data provided in this form may be used by PERSOLKELLY Consulting for direct marketing purposes. 



By confirming the registration, you agree to the above Terms & Conditions & Personal Data Collection Statement.